Will I have access to my records?

We strongly encourage patients to sign up for their patient portal for easy medical history updates and convenient access to their medical records. This access can be granted upon request via email and is available any time by clicking “Portal Login” in the top right corner of our website’s homepage.

What insurances do you accept?

Our office is in network with most major medical insurance carriers. We are only in-network with some vision plans; check with your insurance carrier beforehand to see if we are an in-network provider or ask our staff for assistance.

Can I pay online?

There is no portal for online payments, but you may make payments over the phone with a credit card by simply calling our regular number and a staff member will process your payment. We can also provide a receipt for these transactions by mail or email.

How can I pay?

Medical Vision accepts all major credit card companies, checks, and cash.

How much does it cost?

Be sure to check with your health insurance company to see how these terms apply to your health insurance coverage. All co-payments, co-insurance and deductibles are due at the time of service: Co-payment or “co-pay”– The part of your medical bill you must pay each time you visit the doctor. This is a pre-set fee… Continue reading How much does it cost?

Will I be using my medical insurance or my vision insurance?

This question is very important! Medical eye exams include the diagnosis and treatment of eye disorders such as cataracts, glaucoma, diabetic retinopathy, dry eye, infections, eye injuries, etc. If you would like a refraction, which generates a glasses/contacts prescription, this would fall under your vision plan (if you have one). Medical insurance plans do not… Continue reading Will I be using my medical insurance or my vision insurance?

How long will my appointment take?

The process of dilation alone can often take an hour or more, so you should be prepared to spend at least 1-3 hours in our office for your appointment if it requires dilation. Appointments that do not require dilation may be much faster.

What is a refraction test?  

Even if you are seeing well with your current glasses, refraction testing is required to determine your best corrected visual acuity and the findings can be used to provide you with a new, legally valid glasses prescription. This test involves placing various combinations of trial lenses in front of the eye to determine the best… Continue reading What is a refraction test?  

Will I be dilated?

Most medical eye exams require dilation. Dilation is the use of eye drops to make the pupils larger. Dilation can cause blurry vision, particularly near vision, and light sensitivity that lasts several hours afterward. Most of our patients are comfortable driving after dilation, but you may want to bring a driver if you have concerns.… Continue reading Will I be dilated?

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