I thought I had an 8 am appt and was the second person into the office. Then I learned that the appt was at 830 the next day. Oh, swell. But the manager said look, rather than having to come back tomorrow, can you wait until 9 when our meeting is over and we can work you in? I said sure. So I went to my 9 am car appt early, drop it off and walked back in time to be worked in. I was out by a little after 10, walking back to the car place. It was a good morning all around. Thanks for working with me.